This is a follow-up to my earlier post seeking information on CPAP (continuous positive airway pressure) devices. A family member of mine was recently diagnosed with sleep apnea and so we had been trying to track down a reasonable distributor for this.
Thanks to a link from Palmdoc, we ultimately settled on this company, Erickg Sdn. Bhd. , a company that is located in KL. I just wanted to share our experiences in case there are others out there who are looking for someone to work with.
I have to say, the experience has been somewhat of a pleasure. I communicated with a Steven, one of their product executives, via email. Though we are half a world apart, he provided me with timely and very helpful information about the various options. Eventually, when my dad did contact him, he was very professional and helpful and patiently explained things. He took the time to go over things, something I always appreciate for my patients and more so my family. He was able to help my dad understand things well, and provided good follow up to ensure things were working well after he gave my dad a loaner set to see as a trial. He even offered to drive 45-mins to our house (at a cost) though my parents eventually opted to drive to KL instead.
The prices were decent; more than the cost of CPAPs here in the USA, but certainly MUCH less than the RM10,000 quoted by one of the ENT specialists my dad saw. The obvious bonus was, apparently, this is covered by the government for pensioners.
So there you have it. My dad's sleeping a lot better, healthier. And if you're in the market for a CPAP device, consider checking them out. And no, this is not a compensated-advertisement.